Refund and Returns Policy

Overview

At Nude Project, we want you to feel confident with every purchase. If your order does not meet your expectations, our Refund & Returns Policy explains the process for requesting a return, exchange, or refund.

We are committed to providing a smooth and reliable experience for our Nude Project clothing customers while ensuring every return is handled carefully.

Return & Exchange Period

Customers can request a return or exchange within 30 days from the shipping date.

To start your request, you will need:

• Your order number
• The email address used during checkout

All return and exchange requests must be submitted through our official return process.

Return Conditions

To be eligible for a return or exchange, products must:

• Be unused and in original condition
• Include original packaging and tags
• Show no signs of damage, washing, or wear
• Be returned with all included accessories

Returned items are inspected after arriving at our warehouse. Nude Project reserves the right to reject returns that do not meet our return requirements.

How to Request a Return

To request a return:

1. Submit your return request using our return form.
2. Provide your order details and reason for return.
3. Follow the return instructions provided by our team.
4. Send the product back according to the instructions received.

Once we receive and inspect your item, we will confirm whether your return has been approved.

Refund Process

Approved refunds are issued through the original payment method used during checkout.

After your return passes our quality inspection, the refund process will begin. Processing times may vary depending on your payment provider or banking institution.

Shipping costs are not refundable unless the return is related to a defective or incorrect item.

Exchanges

If you would like to exchange an item for another size or product, you can request an exchange through our return process.

Exchange requests depend on product availability. If the requested item is unavailable, a refund or alternative solution may be provided.

Damaged or Defective Products

At Nude Project, we carefully review the quality of our products before shipping. However, if you receive an item that is damaged or defective, please contact us as soon as possible.

To help us resolve the issue quickly, please provide:

• Your order number
• Clear images of the damaged item
• Details about the issue

After reviewing your request, we will provide the appropriate solution.

Contact Us

If you have any questions about returns, exchanges, or refunds, please contact the Nude Project customer support team through our website contact page.

Email: info@nudeproject-official.com